SIMPLER, SMARTER, PREDICTIVE GENERATOR MONITORING & MAINTENANCE
Because the performance of your generator can not be taken for granted when a power outage occurs, SenseQ has developed a state-of-the-art monitoring solution that provides true peace of mind for homeowners. Whether you own a Generac or a Kohler generator, SenseQ monitors your equipment without interruption and detects any anomaly instantly.
Our solution relies on the simple principle that homeowners should not need to worry about the status of their generator. With SenseQ 24/7 monitoring, the responsibility of identifying any problem is shifted to us, ensuring your generator at home or at your cottage will work when you need it.
SenseQ has partnered with Vibe Electrical to implement our generator monitoring solution. Vibe Electrical Ltd, a Toronto-based residential and commercial fully licensed electrical company, has been successfully installing and servicing generators in the GTA since 2013. They are part of a select group of electricians chosen as authorized Generac and Kohler generator dealers.
Homeowners can track the activity of their generator online at any time and from anywhere. When a problem is detected, homeowners get instant notifications via email and/or text messaging while the system triggers an immediate maintenance request to one of our certified technicians.
Frequently asked questions:
Q: How does the monitor communicate?
A: The monitor requires WiFi signal near the generator.
Q: Will you need access to my WiFi network?
A: Yes, during the install we will need to pair your generator with your WiFi network.
Q: Is the monitor secured?
A: The generator monitor can send information outbound only and is not accessible from the Internet. The information is end to end encrypted from the generator all the way through to the SenseQ cloud. End-to-end encryption prevents anyone in the middle from being able to read it.
Q: Can you connect the monitor to my guest WiFi network?
A: Yes, the monitor can make outbound connection through any available WiFi network.
Q: Can I receive email notifications when the unit runs?
A: Yes, your monitor can notify you of any activities you choose to know.
Q: Do I need to be at home for the installation?
A: While it is a good idea to meet with us for the first time it is not necessary as long as you can provide us with your WiFi SSID and password in advance. Yearly maintenance or repairs can be performed even when the homeowner is not around.
Q: I already have someone that does my maintenance. Can you just install the monitor?
A: Yes. We are happy to provide just the monitor and monitoring services. Please contact us and we can discuss pricing with you.
Q: Is it only SenseQ that monitors my generator or can I monitor it too?
A: Homeowners are given access to the SenseQ monitoring secured link.
Q: How long have you been in business for?
A: SenseQ has been in business for over 3 years with customers in North America, Europe and Israel.
Our partner Vibe Electrical serving hundreds of customers in the GTA and cottage country has been in business for over 10 years.
Q: Are you an authorized Generac service provider?
A: Yes, our partner Vibe Electrical is an authorized service provider for both Generac and Kohler generators.
Q: Is the Generator monitor FCC approved?
A: Yes, the monitor passed FCC approval for both Canada and the USA.
Q: How do I sign up for the program?
A: Please click here or call us at 647-800-1771
Q: If my generator breaks down, can you repair it?
A: Yes, we service all models of Generac and Kohler generators.
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